Kevin is honest and kind and won't nickel and dime you. I've been really happy with the service I have received KPM. When I accidentally ran over one of those concrete bumps at the end of a parking space I broke the plate on the underside of my car. It was dragging down and sounded horrible. Kevin ordered the part for me and was able to see me the same day. When I came in, in about all of five minutes, he just replaced it with a similar part he had lying around. He told me he could just put on the new one (which wouldn't come until the next day) when I came in for my next service. And he refused to charge me anything! Why would I ever go anywhere else?